U

Thu, Jun 10, 2021 5:57 PM

Need additional service at second home

I am a current customer: 

[EDIT:PI]

I will be moving to a new house but I would like to have internet at both locations.

The secondary location is:

[EDIT:PI]

Responses

Official Employee

 • 

29 Messages

12 d ago

Hello @user_88a995. I appreciate your interest in activating our services at your new home. I would be more than happy to look into transferring your services activated as quickly as possible.

 


Please send me a private message by using the Peer to Peer chat icon is located at the top right of the page. Clicking on the chat icon will bring up a chat box that will allow you to initiate the chat conversation.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Again

Expert

 • 

25.8K Messages

@ComcastRaul 

More specific:

  •    Click "Sign In" if necessary
  •    Click the "Peer to peer chat" icon or https://forums.xfinity.com/peer-to-peer-chat
  •    Click the "New message" (pencil and paper) icon
  •    The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
  •    - As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
  •    - An "Xfinity Support" graphic replaces the "To:" line.
  •    Type your message in the text area near the bottom of the window
  •    Press Enter to send it
[Permission from and credit given to BruceW]

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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