U
user_88a995
1st Topic

Visitor

 • 

1 Message

Thu, Jun 10, 2021 5:57 PM

Need additional service at second home

I am a current customer: 

[EDIT:PI]

I will be moving to a new house but I would like to have internet at both locations.

The secondary location is:

[EDIT:PI]

Question

 • 

Updated 

12 d ago

 • Edited

12

1

0

Responses

ComcastRaul

Official Employee

 • 

29 Messages

12 d ago

Hello @user_88a995. I appreciate your interest in activating our services at your new home. I would be more than happy to look into transferring your services activated as quickly as possible.

 


Please send me a private message by using the Peer to Peer chat icon is located at the top right of the page. Clicking on the chat icon will bring up a chat box that will allow you to initiate the chat conversation.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Solution.tick

1

0

Again

Expert

 • 

25.8K Messages

@ComcastRaul 

More specific:

  •    Click "Sign In" if necessary
  •    Click the "Peer to peer chat" icon or https://forums.xfinity.com/peer-to-peer-chat
  •    Click the "New message" (pencil and paper) icon
  •    The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
  •    - As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
  •    - An "Xfinity Support" graphic replaces the "To:" line.
  •    Type your message in the text area near the bottom of the window
  •    Press Enter to send it
[Permission from and credit given to BruceW]

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

Love

12 d ago

0

New to the Community?

Start Here