robert_ka06103's profile

Contributor

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63 Messages

Mon, May 4, 2020 6:00 PM

Changing TV input with the X15 remote

I press the TV input button and get a screen showing sources. But I can't scroll among them or select one. No button seems to move the arrow or select.

 

What am I missing?

Responses

Accepted Solution

Contributor

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63 Messages

1 y ago

Thank you.!! I had the same question re the X1 remote. Clicking the input button does scroll between the various connected inputs. Ifeel stupid . . . should have thought of that!

ComcastChad

Official Employee

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1.2K Messages

1 y ago

Did you try the pressing input button to toggle thru
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CCAndrew

Diamond Problem Solver

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25.9K Messages

1 y ago

If you’re tv needs an ok push to acknowledge a change in input, the X1 remotes don’t have the capability

New Poster

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1 Message

1 y ago

whats the point of having a TV input button in the Xfinity remote if you can't scroll thru the inputs to change them?

CCAndrew

Diamond Problem Solver

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25.9K Messages

1 y ago

Not all tvs need an ok push to change inputs, the ones that do are out of luck

New Poster

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2 Messages

1 y ago

Agree, how do we handle this?

New Poster

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2 Messages

1 y ago

So how do we handle it if that is needed and doesn't work with the remote?

CCAndrew

Diamond Problem Solver

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25.9K Messages

1 y ago

Use your actual tv remote

New Poster

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1 Message

10 m ago

My TV also doesn’t allow me to change the input so this is how I have to trick it. I change the input using the remote and wait 5 seconds. Then I turn off the tv and power back on. It’s exactly where I want it to be.

New Poster

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1 Message

9 m ago

The trick is to wait a few seconds for the toggle to work. It delays, so does not seem to be working.

Visitor

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2 Messages

1 m ago

My older Samsung TV can scroll through the tv input list, but can't select "ok" and the input list stayed on the screen.  What I found worked was waiting until the tv actually switched the input, then hit the volume up or down.  That gets you out of the input menu.  You're welcome :)

Visitor

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1 Message

13 d ago

How do I get the input side box to go away after hitting input? 

Visitor

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1 Message

10 d ago

So there's no way to change the input on samsung smart tv with xfinity remote.. even if it works for volume, mute, etc??  We lost original remote for tv & trying to setup xfinity cable

Official Employee

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23 Messages

Hello @user_a723dd. Have you tried the accepted solution or any of the other suggestions in this thread? The accepted solution is correct that you would keep hitting the input button to scroll between the inputs. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Solution.tick

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