Visitor

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1 Message

10/12/2026 8:32 PM

Peacock

I had a peacock subscription which I was able to cancel but now I’m unable to activate it through Xfinity app as peacock still showing my email link to another account even though it has been cancelled.  

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Official Employee

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1.5K Messages

1 hour ago

Hi there @user_62phqd! Keep in mind, even after canceling, Peacock accounts stay active until the end of the billing cycle, which may be causing the email conflict. If you have a secondary email, try clearing your cache and cookies and try using it to complete the activation.

 
 
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