A9

Saturday, October 19th, 2024 3:33 AM

$0 due

I cannot activate my wifi due to an error message saying I owe $0. 

Official Employee

 • 

1.4K Messages

1 month ago

@Angel.9

 

Thank you for reaching out to our social media Forums team, it’s great we can connect this way! Let's take a deeper look into your account to see what issues are going on so we can get you all set up!  To get started please send me a direct message

 

To send a direct message you may need to:

Click "Sign In"

Click the "direct message" icon

Click the "New message" (pencil and paper) icon

Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it

 

 

 

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