Visitor
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1 Message
$100 deposit
Adding cable service to existing account. Confirmation email says being charged $100 deposit. For what or why?
Visitor
•
1 Message
Adding cable service to existing account. Confirmation email says being charged $100 deposit. For what or why?
XfinityTommy
Official Employee
•
3.2K Messages
6 hours ago
Happy to investigate for you user_cjjyxo. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "Start New Conversation" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.
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