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user_kw0521
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Tuesday, October 22nd, 2024 2:14 PM

232 bill after transferring service?

I'm just trying to figure how my monthly payment of 80 dollars went to 232 dollars. All I did was move and the they told me everything would be no charge. They sent a tech out yesterday to fix wiring outside my house.. what gives? I don't have that money to pay that. That's price gouging 

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1 month ago

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XfinityBenjaminM

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1.6K Messages

1 month ago

 

user_kw0521 Hello! Thank you for reaching out to us here on our Community Forum. We'll be happy to take a look at your account and see what is going on. Please send a Direct Message with your full name and address. Here are instructions on how to send a DM in case you need them:

 Click "Sign In" if necessary
  • Click the "Direct Message" icon (upper right corner of this page)
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
  • Type your message in the text area near the bottom of the window
  • Press Enter to send your message

 

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