Visitor

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1 Message

09/21/2026 3:27 PM

300mbps upgrade

Today I upgraded from a 100mbps plan to a 300mbps plan.  The upgrade was listed as $70/mo., but after it activated, it shows my new plan as $80/mo.  Whys is it not $70/mo?

Oldest First
Selected Oldest First

Official Employee

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2.2K Messages

14 hours ago

@user_reqi1m Most likely the $70 price is assuming you do autopay with a bank account. That is a $10 discount on every plan. Our website and app lists the autopay price and mentions that requirement in the fine print. If you have autopay setup with a bank account and are still seeing the $80 price then we'd be happy to look into this more. 

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