Visitor
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1 Message
$50 Price increase (no warning) !
My bill has gone from $61 to $111 without any change to my plan or any warning of a price increase!! I will be heading to a store near me to see how I can get this fixed but this is so frustrating. A $50 random increase?? Really???
XfinityRoberto
Official Employee
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2.4K Messages
11 days ago
Hi there and welcome to Comcast @user_aa3mc3. I am sorry to hear that your bill increased. You are in the right place and we are happy to take a look at what caused your bill to go up by $50. Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
Let me know if you have any questions.
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