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Saturday, April 5th, 2025 5:00 PM

5.99 One time charge

My upcoming bill shows a one time charge of $5.99 but doesn’t show why I am being charged this. I normally only pay $45 a month.

Official Employee

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2.2K Messages

17 days ago

 

user_ghi4u5, Hi there! I hope this message finds you having a nice weekend so far. I can understand the concern with wanting to know what that charge is for. We want you to know we are an amazing team of billing experts and you are in good hands. We can definitely assist. To check on this, please send us a direct message with your first/last name and full address. You can start by clicking the "direct message" icon in the upper right page of our forum page. Once you click on that, input our shared handle Xfinity Support to send us a direct message.

 

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