a human being that can talk and respond to questions

I need to speak to a person. I need you to find a better deal than what I am paying now. It seems all I do is pay more and more for less and less.

Don't you have any decent deals.

Or am I supposed to cancel and find a better deal than what you can do for me. I don't understand why you don't even have a real person that I can talk with.

My name is [Edited: "Personal Information"]

Littleton CO [Edited: "Personal Information"]

PLEASE AT LEAST RESPOND With some better deal before I reach my limit and cancel you for good.

Responses

XfinityDilary

Official Employee

•

2.1K Messages

19 days ago

Thanks for posting on our Community Forums for assistance, user_u1i1pc. We understand the importance of having affordable services nowadays and we'd be happy to check what promotional options we have available for you. Could you please send our team a Direct Message with your name and service address? Our team can take a further look.

To send a Direct Message:

Click "Sign In" if necessary

• Click the "Direct Messaging chat" icon

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

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user_u1i1pc

a human being that can talk and respond to questions

XfinityDilary

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