1 Message
Account sent to collections and recalled
HI ,
I have an account [EDIT: acct #] sent to collections (eastern account systems) - and recalled 3 days back to xfinity. Its for an account i cant even sign into ( old account) and hence cant use the chat feature. What number do i call to talk about this account.
EG
Expert
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109.9K Messages
3 months ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityLinda
Official Employee
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1.7K Messages
3 months ago
@EG Thank you!
@user_vdq8cl Thank you for meeting us here for your billing concerns. We're happy to assist. Please send us a Direct Message with your full name and complete service address. We look forward to hearing back from you.
To start a Direct Message: Click "Sign in" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.
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user_q00zdi
4 Messages
3 months ago
I wish you good luck calling customer service.... they are absolutely terrible!
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