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user_lbw4j7
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Thursday, March 13th, 2025 8:38 PM

Account

I got an e-mail that my auto payment was declined. I want to verify that it wasn't. I think it was a scam.

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1 month ago

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XfinityShawn

Official Employee

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1.4K Messages

1 month ago

 

user_lbw4j7 My team can further look into your autopay concerns today. Did you have a payment scheduled for today? Did you check in our Xfinity app? That's a great place to manage billing, and to make sure autopay is turned on. 

 

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