Add Wife to Billing Statement

Hello,

I would like to add my wife's name to our Xfinity billing statement for proof of residency purposes.

I have already updated the account profile to reflect her name, but our billing statements still display only my name.

Is it possible to add her name to the billing statement without transferring account ownership or making any changes to our existing services?

I would appreciate assistance from an Xfinity representative.

Thank you!

Hey there, @user_9r3dqo! There's usually a way for us to add another name in one or two places within our billing system to ensure another name shows on the statements going forward. Our team would be happy to take a look and help out with this request today! Could you please send our team a direct message to continue?

How to send us a direct message:  

1. Click "Sign In" if necessary.  
2. Click the "Direct Messaging" icon.  
3. Click the "Start new conversation" (pencil and paper) icon.  
4. In the "To:" line, type "Xfinity Support".  
5. As you type, a drop-down list will appear. Select "Xfinity Support" from that list. 
6. An "Xfinity Support" graphic will replace the "To:" line.  
7. Type your message in the text area near the bottom of the window.  
8. Press Enter to send it.  

To expedite your request, we ask that you please include your name and the service address alongside a detailed summary of your request/question. Thank you!