Skip to main content
user_z5neu2
1st Topic

4 Messages

Thursday, December 11th, 2025 11:04 PM

Closed

Agent Assistance

We are happy with our services with Xfinity and the current discounts are about to expire, can you help us?

Question

 • 

Updated 

2 hours ago

7

2

0

Oldest First
Selected Oldest First
XfinityAlfonso

Official Employee

 • 

2.2K Messages

5 hours ago

Hello user_z5neu2 thank you so much for taking the time to reach us here via our Xfinity Forums! We know that costs are at the forefront of just about every household these days, and we have great resources like our Xfinity Plan Builder  to help you find the right plan and price for your needs. Have you had an opportunity to look over these? 

 

2

0

user_z5neu2

4 Messages

I am not seeing anything specifically there, I would like to keep the same services and keep the price down, can you help me?  I am long time customer.

4 hours ago

0

XfinityAlfonso

Official Employee

 • 

2.2K Messages

We won't be able to guarantee you can keep exactly the same services, but we're more than happy to look for those best new options and really earn your business and loyalty. 

 

Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your name and address, and we can get started anytime.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

4 hours ago

0

XfinityDilary

Official Employee

 • 

2.9K Messages

2 hours ago

Thanks for allowing us to help with your rate concerns, user_z5neu2. I'm glad we found a great offer for your needs. If you need anything else, don't hesitate to create a new public submission. I will mark this post as resolved. Have a great rest of your day.  

 

0

0

forum icon

New to the Community?

Start Here