Visitor

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2 Messages

Sunday, July 27th, 2025

August Bill - Wrong Amount

I just received my August bill for $234.64. The correct amount should be $222.07. I want to chat with a CSR to resolve this error.

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Official Employee

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2.5K Messages

3 months ago

 

mh53jfe Hello! Thank you for reaching out to us here on our Community Forum. We'll be happy to investigate this further and see what we can do to help. Please send a Direct Message with your full name and address. Here are instructions on how to send a DM in case you need them:

 Click "Sign In" if necessary
  • Click the "Direct Message" icon (upper right corner of this page)
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  • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
  • Type your message in the text area near the bottom of the window
  • Press Enter to send your message

 

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