Hello, @user_3bfei2! Thanks for reaching out regarding the change you're looking to make. You can change your bank account for Xfinity Auto Pay by using the Xfinity App or signing in to your account on the Xfinity Website.
Using the Xfinity App
- Open the Xfinity app and log in.
- Tap the Account tab and select Manage Billing or Bill details.
- Tap Bill settings and choose Payment methods.
- Select Add Payment Method and choose New bank account.
- Enter your new details (you may be asked to verify via Plaid).
- Save the new account and set it to your active Autopay method.
If you need help with a specific error or want to know how this affects your monthly discount, let me know!
XfinitySara
Official Employee
•
2.7K Messages
10 days ago
Hello, @user_3bfei2! Thanks for reaching out regarding the change you're looking to make. You can change your bank account for Xfinity Auto Pay by using the Xfinity App or signing in to your account on the Xfinity Website.
Using the Xfinity App
- Open the Xfinity app and log in.
- Tap the Account tab and select Manage Billing or Bill details.
- Tap Bill settings and choose Payment methods.
- Select Add Payment Method and choose New bank account.
- Enter your new details (you may be asked to verify via Plaid).
- Save the new account and set it to your active Autopay method.
If you need help with a specific error or want to know how this affects your monthly discount, let me know!
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