Good Morning, @user_nhfqr9 To check whether Auto Pay is currently active on your Xfinity account, you can sign in to the Xfinity App or visit the Xfinity website and navigate to the Billing section of your account.
Using the Xfinity App:
Open the Xfinity App and sign in. Tap the Account tab. Select Bill Details. Choose Autopay Method to view whether Auto Pay is enabled and to review your saved payment method.
Using the Xfinity Website:
Sign in to your account at the Xfinity website. Navigate to Billing & Payments. Select Manage Auto Pay to view your current Auto Pay status and payment information.
If Auto Pay is active, you'll see the payment method that is enrolled along with details about your upcoming automatic payment.
XfinityRichard
Official Employee
•
3.5K Messages
11 days ago
Good Morning, @user_nhfqr9 To check whether Auto Pay is currently active on your Xfinity account, you can sign in to the Xfinity App or visit the Xfinity website and navigate to the Billing section of your account.
Using the Xfinity App:
Open the Xfinity App and sign in.
Tap the Account tab.
Select Bill Details.
Choose Autopay Method to view whether Auto Pay is enabled and to review your saved payment method.
Using the Xfinity Website:
Sign in to your account at the Xfinity website.
Navigate to Billing & Payments.
Select Manage Auto Pay to view your current Auto Pay status and payment information.
If Auto Pay is active, you'll see the payment method that is enrolled along with details about your upcoming automatic payment.
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