Visitor
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5 Messages
AUTOPAY
I need my autopay reinstated. I have capital one banking and there was a nationwide issue with capital one banking. xfinity tried to charge my account so many times it locked me out. i was told i couldnt pay this bill by credit card ONLY cash. i took 2 hours out of my day yesterday to do this and was told autopay would be reinstated. it is not and anytime i try to set it up i get an error message. the comcast representative at the store was unprofessional an unhelpful. i dont understand why i cant pay my bill anymore. this is a waste of time and energy
XfinityBenny
Official Employee
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790 Messages
3 months ago
@user_lag Thanks for posting to the community. We can review the account and the options available. Send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the message icon located at the top right of this forums page.
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