Avoiding late payments

My bill is due onto he 25th of this month. I don't get paid until the 29th. I want to schedule a payment for the 29th to avoid late fees and keep my account in good standings. I tried to change my bill date but that takes 2 months once you apply for it. Then I tried to reach out to support thru the app but didn't get response. I commented a little on someone else's post and got some standard reply with info that didn't help

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user_kingL0926

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3 Messages

11 days ago

My bill is due on the 25th but i dont get paid til the 29th. Can I schedule a payment for the 29th so I don't get charged a late fee???

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XfinityKei

Official Employee

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2.6K Messages

@user_kingL0926 This is a great question. We have options, for our residential accounts.

If your payment is late and not received by the end of the billing cycle a late fee is applied. I have a link with more details https://www.xfinity.com/support/articles/missing-bill-payment

We also offer automatic payments to avoid being late and the late fees.

I have a link with the steps to set it up https://www.xfinity.com/support/articles/setting-up-auto-payments

As a friendly reminder you can use the Xfinity App to set a payment arrangement to avoid disconnection as well as change your bills due date.

I have a link with the steps on how to change your due date.

https://www.xfinity.com/support/articles/due-date-change

(edited)

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11 days ago

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user_kingL0926

Avoiding late payments

user_kingL0926

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