Balance and Collection Resolution

I hope this letter finds you well. I am writing to address an outstanding balance on my account, which I understand is currently reported as $1,365 and has been forwarded to a collection agency under Southwest Credit Systems. I am eager to resolve this matter amicably and discuss the possibility of reestablishing my relationship with Comcast.

After conducting some research, I discovered that Comcast may have the ability to recall a debt from a collection agency, which, if done, could potentially result in the debt being removed from my credit report. I would like to explore this option and collaborate with you directly to take care of the outstanding balance.

If Comcast is willing to recall the debt from Southwest Credit Systems, I believe it would allow me to better coordinate payment directly with you and potentially resolve the credit reporting issue.

I kindly request the following considerations:

1. Debt Recall Request: If possible, please recall the debt from Southwest Credit Systems, allowing me to address the balance directly with Comcast.

2. Credit Reporting Update: Upon successful payment, I would appreciate any assistance you can provide in updating the status of this account on my credit report, reflecting its resolution.

I am committed to working with you to resolve this matter promptly and appreciate your consideration of my request. Please let me know the next steps or any documentation you may require from my end to facilitate this process.

Thank you for your time and understanding. I look forward to hearing from you soon.