Bankruptcy

Good afternoon and happy Sunday @user_34rn7m, we hope you're having a wonderful day so far. We will need to get a ticket submitted over to the proper team and can definitely assist with this. In order for us to submit the ticket, we'll need to collect some sensitive information. To get started, can you please send us a Direct Message with your first and last name along with the service address on the account?

To send a "Direct Message" ("Private") message:

Click "Sign In" if necessary

• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

@user_34rn7m 

It looks like this: