1 Message
bill increase from $108 to $145
As of December 2024 my monthly bill was $108. For a house guest I added Britbox for 2 months, expecting to pay $118 each of those months. In January, I was billed $118. For February, I was billed $126. I called the Loyalty Department who said that I should go ahead and pay $126 and that I would be notified of new deals at the end of the month. It's the end of the month now, haven't heard anything about new deals.
Meanwhile, for March, my bill is $135. And I just saw that for April my bill is going to be $146. Could someone please get me back to my normal bill?
XfinityBradM
Official Employee
•
915 Messages
2 months ago
Hey there, @user_c43pj1. We understand an increase on services is never a great experience to work with. These yearly price adjustments help us consistently improve our products and services, strengthen our network, invest in new technology, and cover the rising costs to our business. You can explore all of our current promotional offers through our plan builder. There have been promotions in the past that are exclusive to online-only orders so be sure to check out that site periodically.
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