Good afternoon, user_yjrk3t! Thanks for taking the time out of your day to reach out about your bill amount. You can view your statements in the handy Xfinity app. That shows any promotions you have and also has bill messages for things that would affect your service or cost. I know it is nice having things at your fingertips!
Let's take a look at this together. Please send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the direct messaging icon located at the top right of this forums page.
Here's the detailed steps to direct message us: • Click "Sign In" if necessary • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the window • Press Enter to send your message
XfinityRay
Official Employee
•
2.7K Messages
3 months ago
Good afternoon, user_yjrk3t! Thanks for taking the time out of your day to reach out about your bill amount. You can view your statements in the handy Xfinity app. That shows any promotions you have and also has bill messages for things that would affect your service or cost. I know it is nice having things at your fingertips!
Let's take a look at this together. Please send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the direct messaging icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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