Hi there, @rickkk! Thanks for reaching out to us here on the Community Forum! Sounds like you either had a rate increase or came off of a promotion. Have you had a chance to review your statement or did you need a hand doing so? If you are doing paperless billing, you can check your statements with the directions here : https://www.xfinity.com/support/articles/view-xfinity-billing-history
XfinityFrank
Official Employee
•
1.3K Messages
3 months ago
Hi there, @rickkk! Thanks for reaching out to us here on the Community Forum! Sounds like you either had a rate increase or came off of a promotion. Have you had a chance to review your statement or did you need a hand doing so? If you are doing paperless billing, you can check your statements with the directions here : https://www.xfinity.com/support/articles/view-xfinity-billing-history
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