@rls4553 Hello and thank you for taking the time to reach out to us here on our Xfinity Forums! Our team is great at helping customers with billing concerns. It's important to us to ensure your bill is accurate, and we would also love the opportunity to help you review your account to make sure that you have the best package to meet your current needs. Please send us a DM to Xfinity Support with your full name and address to get started.
To send a direct message: Click "Sign In" if necessary Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging Click the "New message" (pen and paper) icon The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. Select "Xfinity Support" from that list. A "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window Press Enter to send it
XfinityBillie
Official Employee
•
3.2K Messages
2 months ago
@rls4553 Hello and thank you for taking the time to reach out to us here on our Xfinity Forums! Our team is great at helping customers with billing concerns. It's important to us to ensure your bill is accurate, and we would also love the opportunity to help you review your account to make sure that you have the best package to meet your current needs. Please send us a DM to Xfinity Support with your full name and address to get started.
To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pen and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
A "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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