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1 Message

09/19/2026 7:49 PM

Bill pay is not functional due to violation of CORS

Attempt to pay Comcast bill in a browser that strictly enforces CORS 

The default bill pay url:  https://payments.xfinity.com/new

After about 10 seconds, the user will receive a generic error message "Sorry, this isn’t working right now.  Please return to My Account Overview while we resolve the issue."


Many resources fail to load due to CORS enforcement.
-------------------------------------------------------
Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://dl.cws.xfinity.com/event/. (Reason: CORS request did not succeed). Status code: (null).
Loading failed for the <script> with source “https://cdn.quantummetric.com/qscripts/quantum-comcast.js”.

Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://metrics.xfinity.com/ee/v1/interact?configId=[Redacted ID]
Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://metrics.xfinity.com/ee/v1/identity/acquire?configId=[Redacted ID]

Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://yhm.comcast.net/YhmProxy/extension/YHM/?response=json. (Reason: CORS header ‘Access-Control-Allow-Origin’ missing). Status code: 200.
Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://yhm.comcast.net/YhmProxy/extension/YHM/?response=json. (Reason: CORS request did not succeed). Status code: (null).

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Official Employee

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3.1K Messages

2 days ago

 

user_czqqgn Thank you for the detailed information. The browser log information provided is outside the scope of support we can troubleshoot. We can assist with basic browser and website troubleshooting, but we're unable to interpret or diagnose developer console messages. Please try another browser, a private browsing window, or another device to see if the issue persists.

 

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