Visitor
•
1 Message
Bill Update
Just transfered to xfinity mobile. I was told the $25 activation fee would be waived on both phones, when will that get updated?
Also transfered from verizon to xfinity and was told they would pay to buy out our contract, but not told excatly how they would do that, will they pay directly or send a card for us to pay off our phones? And will they need proof of amount?
XfinityJohnG
Official Employee
•
2.2K Messages
8 days ago
Thank you very much for reaching out to us here. I will be happy to take a look at those activation fees from here. Can you send me a direct message with the full name and complete address for your service?
To send a direct message [private message]:
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
- An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
0
0