Bill

Hello there user_eh8myt thanks for using our Xfinity Forums and our team is here to work with you to make sure we provide you with the best rate available. Our offers do change from time to time, and we are here to provided you with your options. To get started can you send us a DM with your full name and address?Here's the detailed steps to direct message us: 
• Click "Sign In" if necessary 
• Click the "Direct Message" icon (upper right corner of this page) 
• Click the "New message" (pencil and paper) icon 
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list 
• Type your message in the text area near the bottom of the window 
• Press Enter to send your message