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Tuesday, April 8th, 2025 9:41 PM

Bill

Will my Internet be cut off if I paid partial payment for extension? 

Official Employee

 • 

858 Messages

13 days ago

Good afternoon @Gabbych23. Due to the sensitivity of billing information, we'll need you to send us a private message with your full name and address to continue.

To send a "Direct Message" ("Private") message:

• Click "Sign In" if necessary

• Click the "Direct Message chat" icon

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

(edited)

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