Visitor

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1 Message

Friday, August 1st, 2025

billing and payment

my first bill includes an installation fee of ~$100, which includes a provided modem and router so that there is wifi. Is this just a one-time charge?

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Expert

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113.9K Messages

2 months ago

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

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2.1K Messages

2 months ago

 

user_g9557d Good morning! We appreciate you reaching out to our Xfinity Forums Team, and choosing Xfinity as your service provider! I hope your services are working well so far. Yes, the installation fee is just a one time charge. Please let me know if there are any other questions or concerns I can answer for you. Welcome to the family! 

 

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