Visitor
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2 Messages
Billing DOUBLED without explanation
My billing LITERALLY DOUBLED with NO EXPLANATION, increasing from $55.00 to $110.00 per month. When I signed up, my rate was NOT described as some introductory discount rate, but the STANDARD RATE.
What is the possible justification for this? Totally unacceptable. I see COMCAST / XFINITY is determined to keep up their reputation for TERRIBLE customer service.
XfinityAmira
Official Employee
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4.4K Messages
1 month ago
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