Billing help

Yes  the service that was NEVER activated was canceled   Fiked complaint with FCC   Got a call from a guy  said he fixed it  said just pay $49.30 this month (sept ‘25) no matter what bill says   New bill says  i owe $141   Pay to “ avoid service interruption” still has cable services listed!  Xfinity billing is so messed up it isnt even funny   Im going to call “ ramy” back and let him know about new bill   If they shut off my internet  im going to file complaints and talk to an attorney   Are they dojng this to all senior citizens? Hoping to scare us into paying for service we never had??

Hello @user_79yfxd, If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.

 To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.