Billing Information/Scam Questions

@user_ubx0vf

Thanks for reaching out to us, this link https://www.xfinity.com/support/articles/viewing-your-bill-online-ecobill is a great tool to reference on how to view your detailed PDF billing statements for the last 12 months, this will give you access to the detailed bills page by page to show all the charges you have on your account and what they're exactly for.

 I'm more than happy to assist you with your billing as well, so go ahead and send me a direct message:

 Here's the detailed steps to direct message us:

• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message you further?

@user_ubx0vf Thank you for working with us to go over your billing. If you have any additional questions you can reach out to the Digital Care Team at any time as we are here for your convenience. We are a digital team dedicated to assisting customers with all aspects of their account needs from troubleshooting together to billing inquiries and more. We are available over Xfinity Forums 7 days a week between 6:00 am - 12:00 am EST. Please have a safe and healthy weekend!