Hey there, @user_acj5pw, thanks for reaching out through Xfinity Forums regarding your current user role. You would need to be listed as a manager to have access to the billing details. You would need the primary user or account holder to change your user role. Here is a link with the details, https://www.xfinity.com/support/articles/primary-and-secondary-accounts. Let us know if you have any quesitons!
XfinityJeniece
Official Employee
•
3.2K Messages
4 days ago
Hey there, @user_acj5pw, thanks for reaching out through Xfinity Forums regarding your current user role. You would need to be listed as a manager to have access to the billing details. You would need the primary user or account holder to change your user role. Here is a link with the details, https://www.xfinity.com/support/articles/primary-and-secondary-accounts.
Let us know if you have any quesitons!
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