Visitor

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1 Message

Thursday, July 17th, 2025

billing name

Hi, I would like to update the billing name on my account without transferring ownership. The current name is [Edited: Personal Information], and I would like it changed to [Edited: Personal Information]. My service address is [Edited: Personal Information]. Please let me know the next steps or what documentation is needed.

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Expert

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113.9K Messages

3 months ago

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Expert

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32.7K Messages

3 months ago

@user_xnf1ca 

In your post the names are identical.  Did you mean for that to be that way?

And please, do not post personal identifying information on these public Forums.  Anyone can read these boards and "glean" information from them.

Thanks.

Official Employee

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2.2K Messages

3 months ago

Hey! Thank you for visiting our official Xfinity Forums Community support page @user_xnf1ca. We can certainly help look into any account updates. 

 

Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your full first/last name and complete service address (Including the city, state, and zip code), and I'll be happy to help.

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