Hello, @user_m4e4tj! Thank you for taking the time to create a post in our Xfinity Community Forum. Our team is great to work with because we'll always do whatever we can to review and resolve issues quickly. To confirm, have you enrolled in Auto Pay, but an expected payment has not been taken? Or did you submit a one-time payment that has not been withdrawn from your bank account yet?
XfinitySara
Official Employee
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1.6K Messages
1 month ago
Hello, @user_m4e4tj! Thank you for taking the time to create a post in our Xfinity Community Forum. Our team is great to work with because we'll always do whatever we can to review and resolve issues quickly. To confirm, have you enrolled in Auto Pay, but an expected payment has not been taken? Or did you submit a one-time payment that has not been withdrawn from your bank account yet?
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