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user_x5s5pm
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Friday, January 24th, 2025 7:48 PM

BILLING OVERCHARGES

I am being charged for Paramount + ($11.99) per month which this is included on our plan as shown on your website.  Can you please explain and refund these charges, please?

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Updated 

3 months ago

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XfinityBrianH

Official Employee

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1.3K Messages

3 months ago

 

user_x5s5pm Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

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