Visitor

 • 

1 Message

Tuesday, September 23rd, 2025

Billing question

If I cancel my internet plan in the middle of the month, do I still have to pay for the whole month?

Oldest First
Selected Oldest First

Expert

 • 

113.8K Messages

17 days ago

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

 • 

2.1K Messages

17 days ago

 

user_6c0eao Good afternoon! Thank you for reaching out to our Xfinity Forums Team regarding your billing. We bill a month in advance for internet services, so usually you are already into the month we've billed for. However, if you were to stop services, any prorated adjustment would be applied back to your account for days that haven't been used. Please feel free to let me know if there are any follow-up questions I may answer for you! 

 

forum icon

New to the Community?

Start Here