Hey there, @user_9mal4x! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I know having the correct billing details is so very important. I would be happy to dive into the details on our end, and provide any new information.
Can you initiate a direct message and start with your full name and address? To start a direct message, you must be signed in. Please click the "Direct Messaging" icon in the top right of the page next to the bell, and send your message to "Xfinity Support". Talk to you there!
XfinityAdrienne
Official Employee
•
1.6K Messages
10 days ago
Hey there, @user_9mal4x! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I know having the correct billing details is so very important. I would be happy to dive into the details on our end, and provide any new information.
Can you initiate a direct message and start with your full name and address? To start a direct message, you must be signed in. Please click the "Direct Messaging" icon in the top right of the page next to the bell, and send your message to "Xfinity Support". Talk to you there!
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