1 Message
Billing randomly increased!
I just opened the email containing my next due payment and was absolutely taken aback to see that my bill randomly went up $30.00!!! I was never once informed of a price increase until this moment! I could understand if it was a smaller increase of $5-$10 but $30.00 is absolutely ridiculous! I, as well as plenty of other people, am in the circumstance where budgeting is a must for our limited pay, and an unexpected increase of that amount is absolutely appalling!
XfinityAdrienne
Official Employee
•
910 Messages
1 month ago
Hey there, user_54u57k! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. I know it can be shocking to see the increase. Typically, these increases are due to a promotion rolling off, and it goes to everyday pricing. We can certainly take a look into the account together to go through all details of your account. Can you please send us a DM?
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