U

Tuesday, March 11th, 2025 11:26 PM

Billing

Agent live person need help within issue

Official Employee

 • 

1.7K Messages

1 month ago

Thank you for reaching out here in our community about your billing concerns, @user_xgm2i9. We'll be happy to assist with this. Since we'll need more information, please send us a Direct Message with your full name, complete service address, and the details. We look forward to your message.

 

To start a Direct Message: Click "Sign in" if necessary

• Click the "Direct Message" icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message.

Expert

 • 

109.8K Messages

1 month ago

Concern moved here to the Billing help section. 

forum icon

New to the Community?

Start Here