Visitor

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1 Message

Tuesday, July 14th, 2026 9:23 PM

Billing

I am not satisfied with the service I paid for. I paid for the 30 day pass and I am unable to use it I would like a refund please. 

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Official Employee

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3K Messages

52 minutes ago

Thank you for reaching out to our team about your WiFi pass issue. I am sorry to hear that did not work for you. The only option available to request that refund for those services is through the https://www.xfinity.com/xfinityassistant/?intent=inva.chat?vaderIntent=NOW_WiFiPass chat.

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