Visitor

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1 Message

10/04/2026 12:45 AM

Billing

My last bill was September pymt. Can someone explain why a $127 dollar bill was sent to me for pymt.

Equipment has been returned, I was informed once the September bill was received it was a done deal. 
Need a representative to contact me ASAP

thank you in advance 

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Expert

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121.8K Messages

1 hour ago

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

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1.5K Messages

46 minutes ago

Thank you for reaching out @user_343u0r I completely understand your concern regarding a unexpected bill, especially since you’ve already returned your equipment. 
To help clarify the exact charges and see your specific billing cycle dates, have you had a chance to view your actual statement? You can always see the complete breakdown by opening the PDF version of your bill on your online account. The PDF will show you a line-by-line look. 

How to view my full billing statement

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