Visitor
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1 Message
Cancel account created
I have a free peacock account included in our service. Someone accidentally made a Netflix account there. I see an upcoming charge on my bill. I’ve already cancelled the Netflix subscription, the account was made a day ago. What can I do?
Accepted Solution
XfinityDuron
Official Employee
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248 Messages
2 months ago
Hello @user_spxkmp I do understand how this can be a huge inconvenience. Before I can help you further, I will need you to send me a direct me
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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