Visitor

 • 

1 Message

Tuesday, September 9th, 2025

Cancel addon

Hello,

I want to cancel an add-on with Xfinity. Please cancel the Starz add on immediately. 

Allen

Oldest First
Selected Oldest First

Official Employee

 • 

1.5K Messages

1 month ago

 

user_9pj3mq Thanks for posting on our Forums. You should be able to manage your add-ons from the Xfinity website by navigating to Manage Services/Subcriptions, and selecting the Starz subscription to cancel. Our team is of course here to help as well. If you still need assistance, please send our team a direct message with your full name and address.

 

 

To send a Direct Message:

 

Ensure you are logged in

  • Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
  • Click the "New message" (pencil and paper) icon
  • The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
    • As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
    • An "Xfinity Support" graphic replaces the "To:" line.
  • Type your message in the text area near the bottom of the window
  • Press Enter to send it.

 

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