Cancel Disney Plus

I have subscribed TWICE to Disney Plus and I want to cancel it. I CANNOT do it online via Disney Plus website. Please don't tell me to try to create an account at DisneyPlus site. That's how I ended up with two charges on my bill now. I can't do it from the app on my TV either bc it makes me log in to an account that tells me I don't have a subscription.

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XfinityVictor

Official Employee

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1.7K Messages

16 days ago

user_tmkb2v Hello, I am happy to be of assistance. Can you please send us a DM? You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.

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XfinityPeterH

Official Employee

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2.3K Messages

15 days ago

I am glad we were able to help you in our DM.

user_tmkb2v Our Xfinity Forums community is a great place to discover helpful insights and answers to your Xfinity related questions. You can also easily manage your account, troubleshoot issues, and access support through the Xfinity App. We truly appreciate your continued support, wishing you a wonderful rest of your day! Please let us know if anything comes up. We are here for you!

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user_tmkb2v

Cancel Disney Plus

XfinityVictor

XfinityPeterH

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