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user_se5u5u
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Visitor

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1 Message

09/25/2026 9:08 PM

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Cancel my Hulu subscription that is billed through Xfinity.

Please cancel my hulu subscription. I no longer have an X1, Flex, or Xumo box. I was told to contact Xfinity customer support for assistance, as I cannot access the cancellation menu without these devices. 

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23 hours ago

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Official Solution

XfinitySean

Official Employee

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1K Messages

23 hours ago

Thanks again for reaching out and giving us the opportunity to assist in cancelling your Hulu subscription! If you need help anytime in the future, you're more than welcome to submit a new post, and our team will be ready and eager to assist! I hope you have a wonderful weekend!

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XfinitySeth

Official Employee

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1.6K Messages

2 days ago

Hey there user_se5u5u 👋 Thanks for stopping by! Without any X1 equipment I understand the wall you'd be running into trying to manage your Hulu account, so we're here for you 👍 If you could send our team a direct message with your full name, the name listed on the account (if different), and the full service address associated with your account, I'd be more than happy to help with your Hulu account.

 

How to Send Us a Direct Message:

  1. Click "Sign In" if necessary.
  2. Click the "Direct Messaging" icon or visit Xfinity Direct Messaging.
  3. Click the "New message" (pencil and paper) icon.
  4. In the "To:" line, type "Xfinity Support".
  5. As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
  6. An "Xfinity Support" graphic will replace the "To:" line.
  7. Type your message in the text area near the bottom of the window.
  8. Press Enter to send it.

 

You can see how to send us a direct message here,

How to: Direct messaging within the forum | Xfinity Community Forum

 

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