Visitor

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2 Messages

Wednesday, July 23rd, 2025

Cancel my service and give me my refund

Your guys agent said that they would cancel my service and refund me my $119 how do I make this actually happen???

Oldest First
Selected Oldest First

Official Employee

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2.2K Messages

3 months ago

Hey @user_p9qqfc, Thank you for visiting our official Xfinity Forums Community support page. We can most certainly help review the Xfinity account, billing, and services. 

 

Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your full first/last name and complete service address (Including the city, state, and zip code), and I'll be happy to help.

Visitor

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2 Messages

I have done so now. Thank you. 

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