Cancel Service

user_qx6qau thank you for using the Xfinity Community Forums page to reach out today. I understand you want to make changes to your services as a result of moving to another location with service included. How are you enjoying the assisted living facility so far? My grandmother was in one that was extremely hospitable, I hope your experience is a great as hers was. Please send us a direct message to get started with your full name and complete service address.

Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Messaging" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.